Top 2024 Technology Trends and Emerging Risks

Weighing the Risks #7

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Hi, enjoy this weeks curated risk and business updates.

Going forward, our news coverage and editorial discussions will provide increased focus on key technology trends that all organizations need to consider in identifying emerging risks and trends.  Five of those trends are discussed below and we will cover an additional five next week.

Human Interaction with AI: News of Neuralink’s successful brain implant that is intended to allow individuals to control devices through their thoughts is one of the most visible developments of the continuing evolution of Human and AI interactions.  AI and other related technology entwinement with humans continue to create new opportunities, ethical concerns and risks.  AI continues to be more integrated in daily activities, art and other creative fields, education, employment and more.  Understanding the social, emotional and economic impact of AI/ human interactions while ensuring systems are fair, transparent and ethical systems will increasingly challenge businesses in 2024.

Low Code/ No Code Software:  Low code/ no code platforms and tools are increasingly allowing non-engineers to develop software and analyze data without coding skills, potentially increasing speed of development, reducing costs and further democratizing IT in corporate environments.  

Quantum Computing can potentially solve problems traditional computers can’t such as optimizing large systems and factoring large numbers - meaning current security cryptography may be vulnerable)  Quantum computing engineering issues have long been an obstacle that are increasingly being solved.  The integration of quantum and classical computing systems is being used to solve complex problems and Quantum-as-a-Service (QaaS) platforms are making quantum computing capabilities more broadly available - companies need to pay attention to the related technical, ethical, and regulatory challenges.

Post-AI and Quantum Computing Cybersecurity: Cybersecurity challenges of the past may seem trivial in light of new threats.  Overall cyber attacks doubled in 2023 per Crowdstrike CEO George Kurtz and generative AI has led to a massive increase in phishing attempts and other social engineering related attacks.  AI, ML, Quantum computing, cloud computing, geopolitical threats and talent availability and skills gaps keep cybersecurity in the forefront of technology challenges.

AI Risk Management:  Most board members, executives and business managers cannot explain AI, how it works, how AI systems are trained and are therefore unable to anticipate systems strengths, weaknesses, key risks and concerns.  According to Gartner Group, this will drive adoption of a “comprehensive AI trust, risk, security management (TRiSM) program”, which will help “ensure AI systems are compliant, fair, reliable and protect data privacy.”

Request more information on DelCreo’s Risk Universe and risk assessment services.

As a reminder, here are our Risk Universe categories that we leverage to tackle and understand risk which include:

  • External Risk

  • Governance Risk

  • Strategic Risk

  • Product Risk

  • Business Operations Risk

  • Legal & Compliance Risk

  • Financial Risk

  • Technology Risk

These high-level risks are fairly consistent between different companies and risk profiles.

We leverage our understanding of risk maps and risk universes to better advise our clients in strategic business decisions and to optimize the management of risk throughout the enterprise.

Weighing the Risks

Weekly Highlights

  • Executive emphasis on management of risk accompanying growth and interest in AI is trickling down and out to state and international administrations following Biden administration’s executive order surrounding AI

  • Economic indicators are less promising as inflation persists and Wall Street loses confidence in the possibility of a “soft landing”

Risk Universe Weekly Updates

External Risk

  • Rethinking the Prospects of a ‘Soft Landing’

    • Recent negative CPI report puts a damper on Wall Street hopes that inflation will slowly settle down to Fed 2% goal and reignites concerns that inflation will continue to stay elevated

    • Executive teams should monitor economic forecasts and adjust business plans as forecasts and shared consensus shifts  

Governance Risk

  • Mitchell Baker logs off for good as CEO of Firefox maker Mozilla

    • Long-time Mozilla CEO leaves her role as after almost 25 years in total with the company

    • This shift has brought attention to Mozilla’s succession planning, executive compensation practices, cost control measures and seeming lack of strategic focus. Mozilla hasn’t released compensation details of new CEO Laura  Chambers

  • Over 4,000 workers have lost their jobs to AI since May, outplacement firm estimates—and that’s ‘certainly undercounting’

    • Companies across various industries are citing or implying, advances in AI are driving thousands of job cuts, finance is an area that will be heavily affected

    • However, many changes and uses of AI are aiming to improve efficiency of existing roles rather than fully cutting positions

    • Using AI as an augmentation rather than a replacement signifies a development in management thought processes and could mitigate disruption to workers in the wake of AI adoption

Strategic Risk

  • After rejecting buyout offer, Macy’s is rolling out more private brands to boost its business

    • Macy’s continues to lean more heavily into private brands and is seeing positive financial results even as other retailer giants like Amazon are shifting away  

    • CEO Tony Spring is confident in the success of Macy’s and their utilization of private brands to drive that success as the retailer spurns offer to take the company private

    • Risk professionals should continue to monitor where high concentrations exist in strategic plans and revenue lines to best monitor and mitigate risk related to high risk/high reward strategies

Product Risk

  • Microsoft, OpenAI say U.S. rivals use artificial intelligence in hacking

    • Advances in AI code-producing capabilities is a double-edged sword as international hacking groups utilize AI for research of vulnerabilities and create programs meant to aid in security measure “circumvention”

    • Managers and professionals utilizing AI should monitor how use of new technologies opens up organizations to further risk

Legal & Compliance Risk

  • California proposes government cloud cluster to sift out nasty AI models

    • Potential California legislation introduced by Democrat, Scott Wiener, could provide much needed risk management procedures and structures by centralizing a “AI research cluster” for any interested developers or parties

    • These regulations are echoing other jurisdictions with federal considerations being made in the US, and the EU already in the process of issuing AI-governing legislation

    • This move represents a shift in priorities as regulators look to get ahead of boom in new technology and accompanying risks

Technology Risk

  • Understanding AI And ML In The Real-Time Economy

    • Management teams are scrambling to find relevant use-cases for developing AI frameworks but may lack the understanding, internal structure, and opportunities to effectively utilize AI

    • AI and ML-based technologies are directly reliant on large and ever changing data sets which require continuous updates and maintenance to be optimally useful